Unless otherwise stated on its product page, every product manufactured by VDU Studio is covered by our 2-year warranty. Warranty eligibility is limited to the original purchaser, located at the original delivery address, with valid proof of purchase. Please note that proper care and maintenance are required to ensure the longevity of any product, and unreasonable warranty claims will not be entertained.
2-Year Limited Warranty
Our warranty applies to defects in workmanship or materials that cause the product to be unusable or structurally unsound, in each case, as determined in our sole discretion. If we determine that the claimed defect is covered by our warranty, we will repair or replace the defective part(s) at no charge to the original purchaser. Any modifications made to the VDU Studio product will void the warranty. Photographs and videos of the claimed defect are required from the original purchaser in order to make a warranty claim.
Our warranty does not cover the following, in each case, as defined and determined in our sole discretion:
Normal wear and tear
Damage from sharp objects, mishandling, dropping or impact
Damage due to vandalism, pets or rodents
Damage from heat or flame
Damage from prolonged exposure to moisture or sunlight
Damage from mold or mildew
Damage from acts of nature
Damage resulting from atypical use of the product, including any use outside the guidelines presented on our website
Damage from improper cleaning products or maintenance, in each case, outside of the care guidelines presented on our website
Minor variations in color and texture of finishes
Naturally occurring variations in wood grain or powder coating
Naturally occurring changes in finishes resulting from aging or exposure to light
Normal flattening or compression of cushions
Tears, shrinkage, or pilling
Limitation of Liability
We are not liable for any indirect, incidental, consequential or punitive damages for any matter arising out of our warranty. Notwithstanding anything to the contrary herein, our total liability for any matter arising out of our warranty will not be greater than the amount paid by the original purchaser for the product covered by our warranty.